@AskNationwide I went into the branch (for the third time) and they sorted it.
At least they’re not in charge of important things like bank accounts and mortgages.
And thanks to messing up my name, it’s a complete nightmare trying to confirm who I am when I phone them.
List of fuck ups from @AskNationwide since changing my name in September:
- Only changed my surname
- Didn’t updat… https://twitter.com/i/web/status/1220661515973472256
@AskNationwide Neither? I have a username/number and my date of birth on the login page.
@AskNationwide No, I went to the website myself. I am 100% sure the details are correct (I store them in a password… https://twitter.com/i/web/status/1220626686439575552
@AskNationwide Are you having issues with your website - it keeps telling me it doesn’t recognise my online banking… https://twitter.com/i/web/status/1220623848124702720